| (978) 363-8881
10:00am - 6:00pm EST
Phone orders are gladly accepted with your Visa, MasterCard,
Discover, or American Express. Sorry, no CODs. |
| (978) 363-5156
Available 24 hours / day. |
| info@hobsonschoicesaddlery.com
Available 24 hours /day. |
| We accept Visa, MasterCard, Discover,
and American Express. A personal, business, or bank check
is also welcome, with name and address imprinted on the check.
Please allow a few extra days to receive your order when paying
by check. |
| Orders will be shipped within two working days
(except for custom & special orders) by regular UPS Ground
service, unless otherwise specified. UPS Overnight and 2nd Day
Service is available at an additional charge. Sorry, no CODs. |
| Saddles are allowed out for a 3-day trial
period. You may carefully attach your leathers and a roller-buckle
girth and "test ride" the saddle. Please call
us after your 3rd day of trial (978) 363-8881 and let us know
if you are keeping or returning the saddle.
If you are returning a saddle, we only accept return packages
via UPS, FedEx, or US Postal Service. Be sure to insure the
saddle for it's full value.
A RETURN LABEL is on the purple instruction form inside the box. Please use this label
for return shipping.
Please DO NOT USE styrofoam packing peanuts, liquid or rubber peanuts.
You will receive full credit if the saddle is in new condition
and shows no signs of wear. Shipping and insurance charges
are non-refundable. Customer is responsible for return shipping
fees. |
| All returns must be made within 7 days of
receipt of merchandise. Items must be unused and in
original condition. Shipping, handling, and insurance
are non-refundable. Customer is responsible for return shipping
and insurance. Special order and custom-made items are non-refundable
and non-returnable. Custom-made merchandise requires payment
in advance.
Any defective merchandise must be returned within 30 days
of purchase in order to receive a refund or replacement. Saddles
that have been reflocked, altered, or adjusted cannot be returned
for a refund or replacement. There will be no refunds, returns,
or exchanges allowed on any saddle, new or pre-owned, where
the saddle tree or any parts of the saddle itself have been
changed or altered. Returned or exchanged products may be
subject to a 15% restocking fee.
All pre-owned saddles are sold "As Is" and
are non-returnable and non-refundable after you've made your
final purchase.
Refund checks may take 15-30 days to process, once the saddle
is received in it's original condition.
A RETURN LABEL is on the green instruction form inside the
box. Please use this label for return shipping. |
| Please note that we are not always able to maintain
prices on imported items due to fluctuations in foreign currencies.
Therefore, our prices are subject to change without notice. |